FREQUENTLY ASKED QUESTIONS
IMPACT of Covid-19
Our cellar door and gin school are both closed as a result of the COVID-19 pandemic. We look forward to re-opening both as soon as it's safe to do so, but for the time being we've no choice but to close everything down. The good news is that our ONLINE SHOP is still open and, unlike toilet paper, there are no maximum order limits on our gin. So, feel free to stockpile people!! We don't want anyone to run out of gin while we're flattening this damn curve.
HOW DO WE KNOW IF YOUR GIN IS ANY GOOD?
Obviously we are biased and will tell you it's great, but you don't have to take just our word for it. Our Classic and Connoisseur gins won Silver and Bronze Medals at the world renowned International Wine and Spirit Competition (IWSC) in London. The IWSC sets the international benchmark for quality and has been recognising and rewarding only the very best of wines and spirits in the world for the last 50 years. We also just won a Silver and a Bronze medal in the 2019 Australian Gin Awards.
Shipping and delivery
We try and send all orders within two days of your payment being processed. All orders are sent via Australia Post and so please allow at least 10 business days for delivery (longer if you’re in WA or the NT).
While we’ll always do our best to get your gin to you as quickly as possible, we cannot guarantee delivery by a particular date.
Finally, please note that we cannot deliver to persons under the age of 18 years and that the person who receives your order may be asked to provide satisfactory evidence of proof of age.
How much does it cost to have your gin delivered?
Our Shipping fees are as follows:
Single Bottle - $10
2 Bottles - $20
3-5 Bottles- $30
6 Bottles (case) - $15, meaning buying more gin saves you money :-)
We then charge $15 for any additional case or part case ordered. So, for example, if you order 7 bottles you'll pay $30 shipping in total. If you order 12 bottles, you'll still pay $30 shipping in total.
Can I buy a mixed case of gin?
Yes! We’re happy to put together a mixed case for you and send it for a flat fee of $15.
Do you deliver outside Australia?
Sorry, but not yet. At this stage, we only deliver in Australia and so cannot accept any international orders.
Is your gin vegan friendly?
Absolutely! We don't use any animal based products in our production processes. We start by steam distilling neutral grain spirit through a variety of different botanicals. We then cut with water to bring the gin down to bottling strength, which we then put through a micron filter before bottling.